Can I return a product in one of your physical stores?
Yes, it is possible to return a product in any of our physical stores. We will be happy to assist you.
Although it is not a requirement, we always recommend you bring the completed returns form to the store to ease the process.
Remember that all returned orders, even those returned in-store, are always refunded by the same type of payment with which you made your purchase. In case you have purchased through the online store, you will receive the refund through the bank card or Paypal account with which you paid your purchase.
Other links of interest:
- How and when will I receive the refund corresponding to my return?
- How many days do I have to make a return?
- Can I return a pair of sneakers without its original box?